Delivery And Returns

If you are dissatisfied with any of the products you have purchased, please get in touch with us for approval to return.

All customers are responsible for the shipping cost to return the item.

If the product of your Order was wrong or damaged, please get in touch with us within 48 hours of receiving your order.

All Returns in our policy last 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

We require a receipt or proof of purchase to complete your return.

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)
If you still need to receive a refund, recheck your bank account.
Contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all this and still haven't received your refund, please get in touch with us at info@fhbskin.com.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@fhbskin.com and send your item to Fusion Hybrid Beauty, 505 Harrison Avenue, Garfield, New Jersey, US 07026.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping
To return your product, you should mail your product to Fusion Hybrid Beauty 505 Harrison Avenue, Garfield, New Jersey, US 07026

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes for your exchanged product to reach you may vary depending on where you live.

If shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.